About

American Mail & Insert was founded in 2004. The two principals – Tom Otte and Barb Izzo – worked for one of the largest retail printers in the country. They decided to take their expertise and work closer with customers while helping them with everything from marketing strategies to final execution.

They opened up shop in a small building off Columbia Ave in Franklin, TN. Very quickly they outgrew the initial space and moved operations to the Cool Springs area in Franklin. They tripled their volume and expanded their offerings. They expanded their product line, their equipment, and hired additional staff. Within 3.5 years of starting the business, they realized they had even outgrown their new expanded office/warehouse and started looking around for another location.

After only 4 years in business they moved the operation once again, this time on the Brentwood, TN, side of Cool Springs. They purchased additional equipment to further help their clients. Their business is worldwide, as they have customers in all parts of the US as well as overseas. The philosophy of American Mail & Insert is: we are here to help our clients grow their businesses. The owners are firm believers that innovative ideas keep customers.

Watch the following video to take a look at our amazing team running all aspects of a job from start to finish:

Listen to Barb Izzo discuss the state of direct mail:

Learn more about the history of AMI: